1. Acceptance of Terms
By accessing, browsing, or using Loceno ("the Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must discontinue use of the Platform immediately.
These Terms apply to all users of Loceno, including but not limited to:
- Visitors: Individuals who browse the Platform without creating an account.
- Registered Users: Individuals who create an account to access additional features such as reviews, saved places, and personalized recommendations.
- Business Owners: Individuals or entities who submit, claim, or manage business listings on the Platform.
- Contributors: Users who submit reviews, ratings, photos, or other content to the Platform.
By continuing to use Loceno, you also agree to our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference.
2. Use of the Platform
Loceno is a local discovery platform that connects users with businesses, places, and services. We provide the following services:
- Business Discovery: Search, browse, and discover local businesses across various categories including restaurants, cafes, fitness centers, beauty & spas, hotels, and more.
- Business Information: View business details such as hours of operation, location, contact information, menus, amenities, and photos.
- Reviews & Ratings: Read and write reviews, and rate businesses based on your experiences.
- Business Listings: Submit new business listings or claim existing ones for management.
The Platform is intended for personal, non-commercial use unless you are a business owner managing your listing. You agree to use the Platform only for lawful purposes and in accordance with these Terms.
We reserve the right to modify, suspend, or discontinue any part of the Platform at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Platform.
3. Account Registration
Certain features of Loceno require you to create an account. When registering, you agree to:
- Provide accurate, current, and complete information during registration.
- Maintain and promptly update your account information to keep it accurate and current.
- Keep your password confidential and not share your account credentials with any third party.
- Accept responsibility for all activities that occur under your account.
- Notify us immediately of any unauthorized use of your account or any other security breach.
You must be at least 16 years of age to create an account. We reserve the right to suspend or terminate any account that violates these Terms or that we reasonably believe is being used fraudulently.
4. Listings and Content
Business Listings
Business listings on Loceno are sourced from multiple channels, including user submissions, public data sources, business owner claims, and our editorial team. While we strive for accuracy, we cannot guarantee that all listing information is complete, current, or error-free at all times.
- Business hours, prices, menus, and availability are subject to change without notice and should be verified directly with the business.
- Business owners may submit, claim, and update their listings at any time, subject to our review and verification process.
- We reserve the right to edit, remove, or decline any listing that violates our guidelines or that we determine to be inaccurate, misleading, or inappropriate.
User-Generated Content
When you submit content to Loceno — including reviews, ratings, photos, and comments — you agree to the following:
- You own or have the necessary rights to the content you submit.
- Your content is truthful, accurate, and based on genuine personal experience.
- Your content does not infringe on any third party's intellectual property, privacy, or other rights.
- You grant Loceno a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content on the Platform and related promotional materials.
- We may remove or moderate content that violates our community guidelines, is reported by other users, or is otherwise deemed inappropriate.
5. User Responsibilities
As a user of Loceno, you are responsible for:
- Accurate Information: Ensuring that any information you provide — whether in your profile, reviews, or business submissions — is truthful and not misleading.
- Respectful Conduct: Interacting with other users, business owners, and our team in a respectful and constructive manner.
- Content Ownership: Only submitting content (reviews, photos, etc.) that you have the right to share.
- Compliance: Using the Platform in compliance with all applicable local, national, and international laws and regulations.
- Security: Maintaining the security of your account and notifying us promptly if you suspect unauthorized access.
- Verification: Independently verifying critical business information (hours, prices, availability) before making decisions based on listing data.
6. Prohibited Conduct
You agree not to engage in any of the following activities while using Loceno:
- Posting false, misleading, defamatory, or fraudulent reviews or content.
- Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with a person or entity.
- Submitting spam, unsolicited advertising, or promotional material.
- Attempting to manipulate ratings, reviews, or search results through artificial means.
- Scraping, crawling, or using automated tools to extract data from the Platform without our written consent.
- Uploading viruses, malware, or any harmful code to the Platform.
- Attempting to gain unauthorized access to other users' accounts, our systems, or our infrastructure.
- Using the Platform for any illegal purpose or to solicit others to perform illegal acts.
- Harassing, threatening, or intimidating other users or business owners.
Violation of these prohibitions may result in immediate suspension or termination of your account, removal of your content, and potential legal action.
7. Intellectual Property
All content, design, software, trademarks, and intellectual property on the Loceno platform are owned by or licensed to Loceno, unless otherwise stated. This includes but is not limited to:
- The Loceno name, logo, and brand identity.
- Platform design, layout, graphics, and user interface elements.
- Software, source code, algorithms, and underlying technology.
- Editorial content, curated lists, and platform-generated summaries.
- Compiled databases of business information and metadata.
You may not copy, reproduce, modify, distribute, display, or create derivative works from any part of the Platform without our prior written permission. Limited personal use — such as viewing listings and reading reviews — is permitted under normal Platform usage.
If you believe that content on Loceno infringes your intellectual property rights, please contact us at [email protected] with details of the alleged infringement.
8. Third-Party Links & Services
Loceno may contain links to third-party websites, services, and content that are not owned or controlled by us. These include but are not limited to:
- Business websites and social media profiles linked from listings.
- Map and navigation services (e.g., Google Maps) embedded in our platform.
- External review platforms or booking services.
We do not endorse and are not responsible for the content, privacy policies, or practices of any third-party websites or services. Your interactions with third-party services are governed by their own terms and policies. We encourage you to review them before engaging.
9. Limitation of Liability
To the fullest extent permitted by applicable law:
- Loceno is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied.
- We do not warrant that the Platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
- We do not guarantee the accuracy, completeness, or reliability of any business listing, review, rating, or other content on the Platform.
- We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform.
- We are not responsible for any decisions you make based on information found on Loceno, including business visits, purchases, or transactions.
In no event shall Loceno's total liability exceed the amount you have paid to Loceno (if any) in the twelve (12) months preceding the claim. Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.
10. Indemnification
You agree to indemnify, defend, and hold harmless Loceno, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees) arising from:
- Your use of or access to the Platform.
- Your violation of these Terms.
- Your violation of any third party's rights, including intellectual property or privacy rights.
- Any content you submit to the Platform.
11. Termination
We may terminate or suspend your access to Loceno at any time, with or without cause, and with or without notice. Reasons for termination include but are not limited to:
- Violation of these Terms or any applicable laws.
- Fraudulent, abusive, or otherwise harmful conduct.
- Extended periods of inactivity.
- Requests by law enforcement or government agencies.
Upon termination, your right to use the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination — including intellectual property, limitation of liability, indemnification, and governing law — shall remain in effect.
You may also terminate your account at any time by contacting us at [email protected]. We will process account deletion within 30 days of your request.
12. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved through good-faith negotiation first, and if necessary, through binding arbitration or in the courts of competent jurisdiction.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. When we make changes, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered users via email for material changes.
- Display a prominent notice on the Platform when significant changes take effect.
Your continued use of Loceno after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you must stop using the Platform and may request account deletion.
14. Contact Information
If you have any questions, concerns, or feedback about these Terms and Conditions, please contact us:
We welcome your feedback and are committed to addressing any concerns promptly and transparently.